Accelo incident

20025/07/25 Incident

Notice Resolved View vendor source →

Accelo experienced a notice incident on July 25, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2025, 07:00 AM UTC
Resolved
Jul 25, 2025, 07:00 AM UTC
Duration
—
Detected by Pingoru
Jul 25, 2025, 07:00 AM UTC

Update timeline

  1. resolved Aug 11, 2025, 09:57 PM UTC

    On July 25th, Accelo was alerted of an error that was causing issues accessing the system for some of our users. It was reported internally and eventually users began reporting the error. After investigation, it was confirmed that the cause was by Amazon Web Services (AWS) storage system, a defect was confirmed and the database cluster was fully resolved.