Accelo incident

Service Disruption: Technical Issue Affecting Emails Sent From Accelo

Notice Resolved View vendor source →

Accelo experienced a notice incident on July 29, 2026, lasting 12h 47m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2026, 12:43 AM UTC
Resolved
Jul 29, 2026, 01:30 PM UTC
Duration
12h 47m
Detected by Pingoru
Jul 29, 2026, 12:43 AM UTC

Update timeline

  1. monitoring Jul 29, 2026, 12:43 AM UTC

    We want to inform you that there was an an issue affecting emails sent from Accelo. We have identified the root cause and the emails are now being delivered, however there may still be intermittent delivery issues until this is fully resolved. We appreciate your patience as we work with our provider to ensure complete stability. We apologize for the inconvenience and appreciate your patience. You can track live updates on our status page.

  2. monitoring Jul 29, 2026, 04:06 AM UTC

    Update on the technical issue affecting emails sent from Accelo We want to keep you informed about the ongoing issue. While email delivery has improved, some messages remain queued for processing. We are working closely with our provider to get this fully resolved as soon as possible. We understand the inconvenience and are working hard to restore services quickly. Thank you for your patience.

  3. resolved Jul 29, 2026, 01:30 PM UTC

    The issue affecting emails sent from Accelo has now been fully resolved. Our team worked closely with our email provider to identify and address the root cause, and email delivery has returned to normal. We appreciate your patience while we worked through the issue and apologize for any inconvenience it may have caused.