Is Acceldata Data Observability Cloud Down Right Now? Live Acceldata Data Observability Cloud Status & Outages | IsDown incident

timeout issue on the Query Studio page

Major Resolved View vendor source →

Is Acceldata Data Observability Cloud Down Right Now? Live Acceldata Data Observability Cloud Status & Outages | IsDown experienced a major incident on July 21, 2023 affecting UI and Compute and Reliability Dashboards, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2023, 11:22 AM UTC
Resolved
Jul 21, 2023, 12:04 PM UTC
Duration
42m
Detected by Pingoru
Jul 21, 2023, 11:22 AM UTC

Affected components

UICompute and Reliability Dashboards

Update timeline

  1. investigating Jul 21, 2023, 11:22 AM UTC

    We have identified a timeout issue on the Query Studio page when using larger time ranges. Our team is actively working on resolving this problem. Rest assured, we are dedicated to finding a solution and ensuring a smooth experience for all users. Thank you for your understanding and patience as we address this issue.

  2. investigating Jul 21, 2023, 11:22 AM UTC

    We are continuing to investigate this issue.

  3. identified Jul 21, 2023, 11:23 AM UTC

    The issue has been identified and fix is being implemented

  4. monitoring Jul 21, 2023, 12:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 21, 2023, 12:04 PM UTC

    This incident has been resolved.