Is Acceldata Data Observability Cloud Down Right Now? Live Acceldata Data Observability Cloud Status & Outages | IsDown Outage History

Is Acceldata Data Observability Cloud Down Right Now? Live Acceldata Data Observability Cloud Status & Outages | IsDown is up right now

Is Acceldata Data Observability Cloud Down Right Now? Live Acceldata Data Observability Cloud Status & Outages | IsDown had 14 outages in the last 2 years totaling 54h 23m of downtime — averaging 0.6 incidents per month.

There were 14 Is Acceldata Data Observability Cloud Down Right Now? Live Acceldata Data Observability Cloud Status & Outages | IsDown outages since July 17, 2025 totaling 54h 23m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://acceldatadataobservabilitycloud.statuspage.io/

Minor May 15, 2026

Pipeline Observability Improvements

Detected by Pingoru
May 15, 2026, 04:20 PM UTC
Resolved
May 15, 2026, 05:30 PM UTC
Duration
1h 9m
Affected: Pipeline Observability
Timeline · 2 updates
  1. identified May 15, 2026, 04:20 PM UTC

    We are currently observing increased traffic impacting pipeline services. Mitigation actions, including scaling measures, are being implemented to improve system stability and observability. Our team continues to monitor the situation closely.

  2. resolved May 15, 2026, 05:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 12, 2026

Pipeline Degraded Performance

Detected by Pingoru
May 12, 2026, 10:02 AM UTC
Resolved
May 11, 2026, 05:30 AM UTC
Duration
Timeline · 1 update
  1. resolved May 12, 2026, 10:02 AM UTC

    On May 11, 2026, a particular Kafka consumer group in US Production experienced degraded processing performance caused by CPU saturation and worker thread exhaustion within the pipeline application. This resulted in increased Kafka consumer lag and delayed pipeline processing, but there was no outage, data loss, or user-facing errors. Mitigation actions included provisioning a dedicated node group with increased resources, scaling the application, and applying deployment optimisations. Service performance recovered fully following the changes and continued monitoring confirmed system stability.

Read the full incident report →

Notice May 12, 2026

Catalog Service Degraded Performance Post-Maintenance Release

Detected by Pingoru
May 12, 2026, 09:45 AM UTC
Resolved
May 10, 2026, 08:30 AM UTC
Duration
Timeline · 1 update
  1. resolved May 12, 2026, 09:45 AM UTC

    Following a production release after scheduled maintenance on May 10, 2025, the Catalog Service experienced degraded performance and delayed startup due to a stalled PostgreSQL migration holding locks on a critical database table. This impacted catalog-related operations for approximately 15 minutes. The issue was mitigated by terminating the blocking queries and restoring normal service operation. Preventive measures are being implemented to improve migration controls and reduce the risk of similar issues during future deployments.

Read the full incident report →

Minor May 5, 2026

UI performance slowness

Detected by Pingoru
May 05, 2026, 10:50 AM UTC
Resolved
May 05, 2026, 10:50 AM UTC
Duration
Timeline · 1 update
  1. resolved May 10, 2026, 03:25 AM UTC

    The admin-central service experienced temporary performance degradation due to increased load on a dependent authentication component. Mitigation steps have been applied, and the service performance has returned to normal.

Read the full incident report →

Minor December 11, 2025

Performance Degradation

Detected by Pingoru
Dec 11, 2025, 01:41 PM UTC
Resolved
Dec 11, 2025, 03:25 PM UTC
Duration
1h 43m
Affected: UICompute and Reliability DashboardsPipeline Observability
Timeline · 3 updates
  1. investigating Dec 11, 2025, 01:41 PM UTC

    We are currently experiencing performance degradation affecting parts of our system. Our team has identified the issue and is actively working on a fix. Estimated time to resolution is approximately 40 minutes. We will provide further updates soon. Thank you for your patience.

  2. investigating Dec 11, 2025, 03:24 PM UTC

    The database load unexpectedly spiked to 100%, causing noticeable application performance degradation. A rollout restart was performed, which successfully restored the database load to normal operating levels. We are currently investigating the underlying root cause and will continue to monitor the system closely. Operations have returned to normal, and the application is functioning as expected.

  3. resolved Dec 11, 2025, 03:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 25, 2025

UI and API request slowness

Detected by Pingoru
Nov 25, 2025, 11:57 AM UTC
Resolved
Nov 25, 2025, 01:01 PM UTC
Duration
1h 3m
Affected: UI
Timeline · 2 updates
  1. investigating Nov 25, 2025, 11:57 AM UTC

    We are currently investigating this issue.

  2. resolved Nov 25, 2025, 01:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 24, 2025

UI and API request slowness/timeout

Detected by Pingoru
Nov 24, 2025, 05:33 PM UTC
Resolved
Nov 24, 2025, 10:47 PM UTC
Duration
5h 13m
Affected: UIData Reliability
Timeline · 3 updates
  1. identified Nov 24, 2025, 05:33 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Nov 24, 2025, 10:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 24, 2025, 10:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 12, 2025

UI-Performance-Degradation

Detected by Pingoru
Sep 12, 2025, 08:36 AM UTC
Resolved
Sep 12, 2025, 12:53 PM UTC
Duration
4h 16m
Affected: UI
Timeline · 2 updates
  1. identified Sep 12, 2025, 08:36 AM UTC

    We identified that the Pendo API was causing slowness in UI page loading. We are applying fix

  2. resolved Sep 12, 2025, 12:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 4, 2025

Snowflake datasource operations are erroring out

Detected by Pingoru
Sep 04, 2025, 04:26 PM UTC
Resolved
Sep 04, 2025, 04:26 PM UTC
Duration
Affected: Compute Data Ingest
Timeline · 1 update
  1. resolved Sep 04, 2025, 04:26 PM UTC

    The Snowflake service experienced downtime due to high storage load. The issue was mitigated through remediation steps, and the service is now stable.

Read the full incident report →

Minor September 2, 2025

Audit page is not accessible in admin page

Detected by Pingoru
Sep 02, 2025, 06:16 PM UTC
Resolved
Sep 04, 2025, 11:12 AM UTC
Duration
1d 16h
Affected: UI
Timeline · 2 updates
  1. investigating Sep 02, 2025, 06:16 PM UTC

    We are currently investigating this issue.

  2. resolved Sep 04, 2025, 11:12 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 1, 2025

API calls related to Catalog services are erroring out

Detected by Pingoru
Sep 01, 2025, 07:00 AM UTC
Resolved
Sep 01, 2025, 07:00 AM UTC
Duration
Affected: Data ReliabilityData Source Management
Timeline · 1 update
  1. resolved Sep 01, 2025, 09:07 AM UTC

    The Catalog service experienced downtime due to high database load. We mitigated the issue by optimising the database performance and managing parallelism on long running queries Service is now stable.

Read the full incident report →