ACA Global experienced a critical incident on September 11, 2019, lasting 37m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 11, 2019, 02:36 PM UTC
We are currently investigating this issue.
- investigating Sep 11, 2019, 02:38 PM UTC
We are continuing to investigate this issue.
- identified Sep 11, 2019, 02:39 PM UTC
JIRA is processing a heavy GC Cycle.
- monitoring Sep 11, 2019, 02:47 PM UTC
The Tempo Approval status transaction was triggered twice and caused a global delay of the application. We are monitoring the situation.
- resolved Sep 11, 2019, 03:14 PM UTC
This incident has been resolved.