ACA Global experienced a minor incident on October 1, 2019, lasting 23m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 01, 2019, 07:44 AM UTC
Track-IT is experiencing slowness at the moment.
- identified Oct 01, 2019, 07:49 AM UTC
A combination of EazyBI reports, DataPlane Reports, Tempo Exports and Timesheet Approvals is slowing Track-IT down. We are following up if Track-IT can recover from the heavy GC cycles it is processing atm
- monitoring Oct 01, 2019, 07:52 AM UTC
Track-IT is recovering from the multiple and parallel heavy duty processes.
- resolved Oct 01, 2019, 08:07 AM UTC
We will close this issue for now and take into account the occurred situation for the next steps for Track-IT.