ACA Global experienced a critical incident on July 6, 2020, lasting 2h 15m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 06, 2020, 06:45 AM UTC
We are currently investigating this issue.
- investigating Jul 06, 2020, 06:46 AM UTC
Confluence was restarted, responded for a short time. But is currently still responding slowly ... investigating. Please stand by.
- identified Jul 06, 2020, 07:04 AM UTC
We are experiencing serious delays on io, continuing investigation. Contacting AWS.
- identified Jul 06, 2020, 07:13 AM UTC
We are going to restart Confluence.
- identified Jul 06, 2020, 07:25 AM UTC
Confluence is restarting ... please stand by.
- monitoring Jul 06, 2020, 07:27 AM UTC
Confluence is live again, we will be monitoring the situation.
- resolved Jul 06, 2020, 09:01 AM UTC
Confluence is running stable now, we have made some parameter changes to take into account when we restart Confluence this evening.