ACA Global experienced a major incident on May 4, 2021, lasting 52m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 04, 2021, 10:52 AM UTC
We are currently investigating this issue.
- investigating May 04, 2021, 11:44 AM UTC
We are continuing to investigate this issue.
- investigating May 04, 2021, 11:45 AM UTC
The root cause was due to AWS. EC2 had detected degradation of the underlying hardware hosting your Amazon EC2 instance.
- resolved May 04, 2021, 11:45 AM UTC
This incident has been resolved.