Abusix had 12 outages in the last 2 years totaling 76h 33m of downtime — averaging 0.5 incidents per month.
There were 12 Abusix outages since July 31, 2024 totaling 76h 33m of downtime. Each is summarised below — incident details, duration, and resolution information.
We see a halt of processing reports and increasing queue sizes.
We are continuing to investigate this issue.
This incident has been resolved.
We are currently experiencing a disruption in some of our web services. This is due to an ongoing issue with Cloudflare, our upstream service provider. As a result, certain functionality or access to parts of our services may be unavailable or degraded. We are actively monitoring the situation and will provide updates as Cloudflare works to resolve the incident. We appreciate your patience and understanding. For real-time updates on Cloudflare’s status, you can visit: https://www.cloudflarestatus.com
This incident has been resolved.
An upstream provider is experiencing issues and all Abusix services are facing intermittent outages. We are monitoring the situation and will provide an update when it's resolved.
Cloudflare has solved the issue. We are back online with all services.
We are investigating the source of errors when processing queries in the Lookup page and producing the listing status for queried items (IPs, domains, etc.)
A fix has been implemented for the existing errors and we'll continue to monitor things for a while.
Due to some upstream external data being unavailable at present, we are not currently updating the welcome list zone file (lists/white.zone). This will have no effect on the effectiveness of Guardian Mail as this data does not go stale quickly. We will start updating the zone file again as soon as the upstream data is fixed and we'll resolve this incident at that point.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
This incident has been resolved.
We are currently experiencing an outage of our application. Our team is investigating the issue and will share more information as soon as possible.
We are continuing to investigate this issue.
This incident has been resolved.
We are currently experiencing issues with our third-party authentication services. We're actively working on resolving the problem as soon as possible.
This incident has been resolved.
We are currently investigating an issue with the AHQ API being unavailable. We have identified a potential problem with ElasticSearch and are in the process of upgrading it.
We have fixed the issue and are now monitoring the behavior. The AHQ API is back to normal.
This incident has been resolved.
We are currently experiencing a degradation in email processing. Our team is actively investigating the issue to resolve it as quickly as possible. We will provide updates as more information becomes available. Thank you for your patience and understanding.
We have identified the issue affecting email processing and are actively monitoring the situation. While performance has shown signs of improvement, we are continuing to track it closely. Our team remains focused on ensuring full resolution. Further updates will be provided as needed.
We are pleased to inform you that the email processing issue has been resolved. Currently, there is a backlog of stacked emails, but we expect all to be processed within the next 1-2 hours. Our team is closely monitoring the situation to ensure a smooth recovery. Thank you for your patience and understanding.
All domain data has been flushed; a fix has been applied and we are monitoring this fix now.
This incident has been resolved.
We're currently experiencing issues with a database. This affects AbuseHQ event and case creation. We're working on a fix and will provide updates accordingly. Sorry for any inconvenience this may cause
We've fixed the issue with the database, and all features should work normally.
This incident has been resolved.