Abusix incident

Elevated error rates on app.abusix.com

Minor Resolved View vendor source →

Abusix experienced a minor incident on August 2, 2021 affecting Lookup and App, lasting 2h 22m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2021, 01:47 PM UTC
Resolved
Aug 02, 2021, 04:10 PM UTC
Duration
2h 22m
Detected by Pingoru
Aug 02, 2021, 01:47 PM UTC

Affected components

LookupApp

Update timeline

  1. investigating Aug 02, 2021, 01:47 PM UTC

    We are currently investigating this issue.

  2. identified Aug 02, 2021, 02:12 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 02, 2021, 02:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 02, 2021, 04:10 PM UTC

    This incident has been resolved. The issue was caused by a failing server, that was not removed automatically from our cluster and load balancer.