Abusix incident

There are event queues in the inbound part of AbuseHQ

Minor Resolved View vendor source →

Abusix experienced a minor incident on October 18, 2021 affecting Mail & Event Processing, lasting 4h 18m. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2021, 08:58 AM UTC
Resolved
Oct 18, 2021, 01:17 PM UTC
Duration
4h 18m
Detected by Pingoru
Oct 18, 2021, 08:58 AM UTC

Affected components

Mail & Event Processing

Update timeline

  1. investigating Oct 18, 2021, 08:58 AM UTC

    Currently events are queuing for some customers. We are investigating the issue.

  2. monitoring Oct 18, 2021, 09:55 AM UTC

    A fix has been implemented, and affected queues are consumed by the workers again. We will monitor this closely until the system is back to normal and provide another update then.

  3. resolved Oct 18, 2021, 01:17 PM UTC

    The issue has been resolved. Queues are completely processed, and the system is showing load as usual.