Abusix incident
Large event queues in AbuseHQ inbound processing
Abusix experienced a minor incident on January 16, 2022 affecting Mail & Event Processing, lasting 12h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Mail & Event Processing
Update timeline
- monitoring Jan 16, 2022, 08:58 PM UTC
Our monitoring alerted queues within the inbound processing pipeline. The origin was a database connection issue for which we found a workaround. We will monitor the queues closely and improve the system's stability regarding this issue. The queues are being processed again, but it will take time until the system is back to normal load. We'll provide an update as soon as the load has normalized.
- resolved Jan 17, 2022, 09:40 AM UTC
The queues are back to normal. Therefore, we'll close this incident.