Abusix incident

Some requests to app.abusix.com are failing

Major Resolved View vendor source →

Abusix experienced a major incident on April 4, 2022 affecting Web Application and Lookup and 1 more component, lasting 3h 37m. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2022, 05:14 AM UTC
Resolved
Apr 04, 2022, 08:52 AM UTC
Duration
3h 37m
Detected by Pingoru
Apr 04, 2022, 05:14 AM UTC

Affected components

Web ApplicationLookupREST APIApp

Update timeline

  1. investigating Apr 04, 2022, 05:14 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 04, 2022, 05:39 AM UTC

    We are still looking into the root cause of this one. One of our central services is throwing timeouts. This should only affect frontend access, data processing and other backend-only activity is not affected.

  3. monitoring Apr 04, 2022, 08:02 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 04, 2022, 08:52 AM UTC

    This incident is resolved, we will take steps to avoid these kind of downtimes in the future.