Abusix experienced a minor incident on July 27, 2022 affecting Web Application and REST API and 1 more component, lasting 3h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 27, 2022, 09:12 AM UTC
We are currently investigating this issue.
- investigating Jul 27, 2022, 10:11 AM UTC
We are still investigating the issue. One of our database nodes is recovering and it takes some time to sync all data.
- monitoring Jul 27, 2022, 11:02 AM UTC
The database node has recovered and we are ramping up backend services to full speed again, while monitoring the performance. Some queues have built up over the last hours so we need to play catch up a bit. Frontend and API performance should be back to normal.
- resolved Jul 27, 2022, 12:40 PM UTC
The issue has been resolved. There are some remaining queues for customers that receive huge batch reports over night, but that's nothing unusual and will be worked through in the next hours. Sorry for the inconveniences this performance degradation might have caused.