Abusix incident

AbuseHQ: Inbound data processing queues

Minor Resolved View vendor source →

Abusix experienced a minor incident on January 20, 2023 affecting Mail & Event Processing, lasting 5h 54m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2023, 07:59 AM UTC
Resolved
Jan 20, 2023, 01:54 PM UTC
Duration
5h 54m
Detected by Pingoru
Jan 20, 2023, 07:59 AM UTC

Affected components

Mail & Event Processing

Update timeline

  1. monitoring Jan 20, 2023, 07:59 AM UTC

    Due to a high amount of events in the past 24 hours, inbound processing might experience delays for the upcoming 4 hours. We will monitor the system and provide an update as soon as the situation normalizes. The scheduled maintenance on Monday will tackle this amongst other things. Sorry for any inconvenience this is causing.

  2. monitoring Jan 20, 2023, 11:06 AM UTC

    We need to extend the time window for possible delays in inbound processing by 2 hours until 2 pm CET.

  3. resolved Jan 20, 2023, 01:54 PM UTC

    The queues have been processed, and inbound processing is not experiencing delays anymore.