Abusix experienced a notice incident on August 10, 2023 affecting Lookup and REST API and 1 more component, lasting 7h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 10, 2023, 09:46 AM UTC
Parts of our infrastructure are down at the moment. Unfortunately, this affects all of our systems. As soon as we know more we will let you know.
- investigating Aug 10, 2023, 02:30 PM UTC
We are continuing to investigate this issue.
- identified Aug 10, 2023, 03:26 PM UTC
AMI and ATI up and running again. AHQ is back soon.
- resolved Aug 10, 2023, 04:49 PM UTC
Our systems are now running however due to problems with one of our third party vendors we are in degraded performance. We are currently working through a high backlog of data and processing times will be longer than normal. We are investigating the causes behind the infrastructure breakdown. And we will review our partnership with the vendor in question in the coming weeks.