Abusix experienced a major incident on September 15, 2023 affecting Web Application and App, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Web ApplicationApp
Update timeline
- investigating Sep 15, 2023, 11:19 AM UTC
Our alerting indicates issues with our authentication system. This affects app.abusix.com as well as AbuseHQ customers. We will provide further updates with the ongoing investigation.
- resolved Sep 15, 2023, 12:34 PM UTC
One of our services showed unexpected behaviour and was exceeding memory. We applied measures to fix the issue, and everyone should be able to log in again. We will investigate the root cause of this as a next step. Sorry for any inconvenience this caused.