Abusix incident

Auth0 SSO logins failing

Minor Resolved View vendor source →

Abusix experienced a minor incident on May 22, 2024, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2024, 12:18 PM UTC
Resolved
May 22, 2024, 01:29 PM UTC
Duration
1h 10m
Detected by Pingoru
May 22, 2024, 12:18 PM UTC

Update timeline

  1. investigating May 22, 2024, 12:18 PM UTC

    Changes to our auth0 infrastructure faced issues, and logins that rely on in SSO are not able to complete the login flow. We're investigating the exact cause to isolate the problem.

  2. monitoring May 22, 2024, 12:54 PM UTC

    We've identified the core issue, and implemented the appropriate solution. All SSO logins should be working normally now. We'll continue to monitor the situation.

  3. resolved May 22, 2024, 01:29 PM UTC

    This incident has been resolved.