Abrigo experienced a notice incident on May 19, 2020, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 19, 2020, 01:31 PM UTC
When the database restored, FinCen application could not connect to the database for an unknown reason. Once parts of the application were restarted, the FinCen DirectFile application began working again. Our teams are still looking into the root cause of the disconnect. This outage lasted until May 17th.