Abrigo incident

IQ Auto Scan Outage

Notice Resolved View vendor source →

Abrigo experienced a notice incident on May 27, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 27, 2020, 12:27 PM UTC
Resolved
May 26, 2020, 12:25 PM UTC
Duration
Detected by Pingoru
May 27, 2020, 12:27 PM UTC

Update timeline

  1. resolved May 27, 2020, 12:27 PM UTC

    Alert was created due to the New Relic synthetic returning a JobTimeoutError since the synthetic API test exceed the 3 minute threshold. Our Infrastructure team confirmed that the system itself was working, however it was not meeting the 3 minute request during the 9:26 – 9:29 AM.