Abrigo experienced a notice incident on September 21, 2020 affecting Sageworks Analyst (www.sageworksanalyst.com), lasting 7h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Sageworks Analyst (www.sageworksanalyst.com)
Update timeline
- identified Sep 21, 2020, 02:48 PM UTC
Many users are currently experiencing an issue attempting to login when accessing the product from a browser bookmark. In order to login successfully, please instead go to https://sageworksanalyst.com. You may also update your bookmark to use https://sageworksanalyst.com, which should resolve any future login issues.
- resolved Sep 21, 2020, 10:03 PM UTC
This issue is resolved. Bookmarks now work as before.