Abrigo experienced a major incident on August 27, 2021 affecting Abrigo Connect (abrigo.thoughtspot.cloud), lasting 7h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Abrigo Connect (abrigo.thoughtspot.cloud)
Update timeline
- investigating Aug 27, 2021, 06:38 PM UTC
The Connect product is currently down. We are working diligently with our software partners to get systems operational as soon as possible.
- identified Aug 27, 2021, 10:22 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 28, 2021, 02:02 AM UTC
This incident has been resolved.