Abrigo incident

Sageworks encountered a problem message

Notice Resolved View vendor source →

Abrigo experienced a notice incident on January 13, 2020 affecting Sageworks Analyst (www.sageworksanalyst.com), lasting 3h 57m. The incident has been resolved; the full update timeline is below.

Started
Jan 13, 2020, 06:48 PM UTC
Resolved
Jan 13, 2020, 10:46 PM UTC
Duration
3h 57m
Detected by Pingoru
Jan 13, 2020, 06:48 PM UTC

Affected components

Sageworks Analyst (www.sageworksanalyst.com)

Update timeline

  1. investigating Jan 13, 2020, 06:48 PM UTC

    We are currently investigating the issue.

  2. identified Jan 13, 2020, 06:49 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 13, 2020, 07:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 13, 2020, 10:46 PM UTC

    This incident has been resolved.