Abrigo incident

DNS interruption

Major Resolved View vendor source →

Abrigo experienced a major incident on June 4, 2024, lasting 2h 21m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2024, 02:38 PM UTC
Resolved
Jun 04, 2024, 05:00 PM UTC
Duration
2h 21m
Detected by Pingoru
Jun 04, 2024, 02:38 PM UTC

Update timeline

  1. resolved Jun 04, 2024, 02:38 PM UTC

    Abrigo experienced a brief interruption to DNS resolvability for several applications including Sageworks Analyst and some instances of BAM+ starting at 9:41 AM ET. The issue was corrected by 9:45 AM ET. Some services with longer TTL caches may have experienced partial service disruption until 10:05 AM ET. The issue has been fully resolved.