Abrigo experienced a critical incident on January 10, 2025 affecting Abrigo Fraud Detection, lasting 5h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Abrigo Fraud Detection
Update timeline
- investigating Jan 10, 2025, 03:39 PM UTC
Abrigo is aware that there is a high number of processing errors for select Abrigo Fraud Detection clients, affecting files run after 10pm ET yesterday evening (January 9th). We are actively investigating the issue and will provide futher updates.
- resolved Jan 10, 2025, 08:40 PM UTC
This incident has been resolved.