Ably incident

Elevated Errors in us-east-1

Minor Resolved View vendor source →

Ably experienced a minor incident on June 3, 2025 affecting Push Notifications - US East (North Virginia) and US East (Northern Virginia), lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2025, 05:41 AM UTC
Resolved
Jun 03, 2025, 05:41 AM UTC
Duration
Detected by Pingoru
Jun 03, 2025, 05:41 AM UTC

Affected components

Push Notifications - US East (North Virginia)US East (Northern Virginia)

Update timeline

  1. investigating Jun 03, 2025, 04:25 AM UTC

    We're experiencing an elevated level of errors in the us-east-1 region and are currently looking into the issue.

  2. investigating Jun 03, 2025, 04:50 AM UTC

    We are continuing to investigate. We have also identified issues with push delivery in us-east-1 and are investigating.

  3. monitoring Jun 03, 2025, 05:03 AM UTC

    The us-east-1 region has been disabled, so realtime connections and API traffic should be handled without issue in other regions. Push delivery is also back to normal. We are continuing to monitor.

  4. monitoring Jun 03, 2025, 05:04 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 03, 2025, 05:41 AM UTC

    Service is restored in us-east-1 and all services are operating normally.