Ably incident

Elevated errors across multiple regions

Minor Resolved View vendor source →

Ably experienced a minor incident on October 20, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2022, 10:36 AM UTC
Resolved
Oct 20, 2022, 10:36 AM UTC
Duration
—
Detected by Pingoru
Oct 20, 2022, 10:36 AM UTC

Update timeline

  1. resolved Jul 09, 2024, 10:42 AM UTC

    We are investigating elevated error rates across multiple regions for a period of 8 minutes (10:36 - 10:44 UTC). Service appears to be operating normally now. 20th Oct 11:20 AM Investigations show there was a transient netsplit between us-west-1 and other regions, leading to increased error rates and high latencies for the duration of the netsplit for customers in the us-west-1 area. Customers may have been routed to other regions.