Ably incident

Network issues for reactor queues in us-east-1

Minor Resolved View vendor source →

Ably experienced a minor incident on September 28, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2023, 06:50 PM UTC
Resolved
Sep 28, 2023, 06:50 PM UTC
Duration
Detected by Pingoru
Sep 28, 2023, 06:50 PM UTC

Update timeline

  1. resolved Jul 09, 2024, 10:27 AM UTC

    We're currently experiencing network timeouts for hosted reactor queues in the us-east-1 region, we are investigating. 28th Sep 09:01 PM Our team are continuing to investigate network timeouts for hosted reactor queues in the us-east-1 region. 28th Sep 10:03 PM We have deployed a change to work around ongoing networking issues affecting the queues service in us-east-1. As far as we can tell, this has been successful and service performance has returned to normal. We will continue to monitor the situation. 28th Sep 10:10 PM The service is performing normally.