Ably experienced a minor incident on October 8, 2024 affecting Ably Platform, lasting 1h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Ably Platform
Update timeline
- investigating Oct 08, 2024, 03:10 PM UTC
We have been alerted to an issue where our edge proxy (CloudFront) is responding to requests with 502 errors at an elevated (but still low) rate, and are investigating. If you are experiencing any issues, please let us know at https://ably.com/support.
- monitoring Oct 08, 2024, 03:54 PM UTC
We have identified and mitigated this issue and are now monitoring.
- resolved Oct 08, 2024, 04:32 PM UTC
This incident has now been resolved.