Ably incident

Elevated channel attach failure rates in ap-southeast-2

Minor Resolved View vendor source →

Ably experienced a minor incident on October 21, 2024 affecting Asia Pacific (Sydney), lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2024, 01:47 PM UTC
Resolved
Oct 21, 2024, 02:08 PM UTC
Duration
20m
Detected by Pingoru
Oct 21, 2024, 01:47 PM UTC

Affected components

Asia Pacific (Sydney)

Update timeline

  1. identified Oct 21, 2024, 02:12 PM UTC

    At 13:47 UTC we observed elevated failure rates of channel attaches to some channels in the ap-southeast-2 (Sydney) region. We have identified what we believe to be the cause and rolled out a mitigation, which completed at 14:08. No other regions were affected.

  2. resolved Oct 21, 2024, 02:17 PM UTC

    This incident has been resolved.