Ableton incident

Unexpected outage

Critical Resolved View vendor source →

Ableton experienced a critical incident on August 19, 2026 affecting Shop and Authorization and 1 more component, lasting 19h 13m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2026, 07:12 PM UTC
Resolved
Aug 20, 2026, 02:25 PM UTC
Duration
19h 13m
Detected by Pingoru
Aug 19, 2026, 07:12 PM UTC

Affected components

ShopAuthorizationCloud AuthenticationAuto UpdatesAbleton Cloud

Update timeline

  1. investigating Aug 19, 2026, 07:12 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 19, 2026, 07:36 PM UTC

    We are continuing to investigate this issue.

  3. identified Aug 20, 2026, 03:24 AM UTC

    Root cause of the failure is identified

  4. monitoring Aug 20, 2026, 03:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 20, 2026, 02:25 PM UTC

    This incident has been resolved.