Abicart incident

Service disruption

Major Resolved View vendor source →

Abicart experienced a major incident on May 15, 2025 affecting Abicart - Responsive themes, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
May 15, 2025, 10:04 AM UTC
Resolved
May 16, 2025, 10:43 AM UTC
Duration
1d
Detected by Pingoru
May 15, 2025, 10:04 AM UTC

Affected components

Abicart - Responsive themes

Update timeline

  1. investigating May 15, 2025, 10:04 AM UTC

    We are currently investigating this issue.

  2. monitoring May 15, 2025, 12:26 PM UTC

    Certain Internet Service Providers seem to have had difficulties reaching DNS.

  3. resolved May 16, 2025, 10:43 AM UTC

    Some users experienced connectivity issues accessing our services. The issue appears to have been related to certain internet providers having trouble reaching our DNS. Service has since stabilized, and we continue to monitor the situation closely. If you still have issues with this, restart your modem (or other device).