Abicart incident

Search and filtering is down

Major Resolved View vendor source →

Abicart experienced a major incident on December 7, 2021 affecting Abicart Admin and Abicart - Classic themes and 1 more component, lasting 3h 23m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2021, 06:38 AM UTC
Resolved
Dec 07, 2021, 10:02 AM UTC
Duration
3h 23m
Detected by Pingoru
Dec 07, 2021, 06:38 AM UTC

Affected components

Abicart AdminAbicart - Classic themesAbicart - Responsive themesAbicart - APIAbicart - Email systemAbicart - Search and Filtering

Update timeline

  1. investigating Dec 07, 2021, 06:38 AM UTC

    We are currently investigating the issue and hope to have a quick solution

  2. monitoring Dec 07, 2021, 07:54 AM UTC

    We are monitoring the search cluster. All indexing jobs will continue as normal and jobs created during this period will be processed in due time.

  3. resolved Dec 07, 2021, 10:02 AM UTC

    This incident has been resolved.