Abicart incident

Unavailable storefronts and admin

Critical Resolved View vendor source →

Abicart experienced a critical incident on August 31, 2023 affecting Abicart Admin and Abicart - Responsive themes and 1 more component, lasting 13d 7h. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2023, 04:37 AM UTC
Resolved
Sep 13, 2023, 12:16 PM UTC
Duration
13d 7h
Detected by Pingoru
Aug 31, 2023, 04:37 AM UTC

Affected components

Abicart AdminAbicart - Responsive themesAbicart - API

Update timeline

  1. investigating Aug 31, 2023, 04:37 AM UTC

    Due to technical issues that occurred yesterday, we now have an outage affecting the accessibility of both admin panels and individual stores. We have identified the cause of the problem and are working hard to resolve it as soon as possible.

  2. monitoring Aug 31, 2023, 04:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 13, 2023, 12:16 PM UTC

    This incident has been resolved.