Abicart experienced a major incident on September 27, 2023 affecting Abicart Admin and Abicart - Classic themes and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 26, 2023, 10:25 PM UTC
We are currently investigating this issue.
- monitoring Sep 26, 2023, 10:40 PM UTC
We have identified and resolved a problem with our network provider. Monitoring issue.
- resolved Sep 27, 2023, 06:44 PM UTC
During scheduled maintenance by one of our internet providers at last midnight, an inadvertent disruption occurred, resulting in the Internet connection used by Abicart being mistakenly disconnected. We are in active communication with the provider to gather more details. The maintenance was not completely finished due to the disruption, and a new maintenance window is necessary to rectify the situation. The exact timing remains undetermined, but we expect a brief downtime of only a minute or two, given that the upcoming maintenance is executed correctly. We are sorry for the inconvenience caused and appreciate your understanding, given that this situation is unfortunately beyond our direct control.