Abicart incident

Unresponsive webshops and admin

Critical Resolved View vendor source →

Abicart experienced a critical incident on August 27, 2024 affecting Abicart Admin and Abicart - Responsive themes and 1 more component, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2024, 12:14 PM UTC
Resolved
Aug 27, 2024, 01:48 PM UTC
Duration
1h 33m
Detected by Pingoru
Aug 27, 2024, 12:14 PM UTC

Affected components

Abicart AdminAbicart - Responsive themesAbicart - APIAbicart - Email systemAbicart - Search and Filtering

Update timeline

  1. investigating Aug 27, 2024, 12:14 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 27, 2024, 12:30 PM UTC

    Systems are operational. We are investigating the cause and will post an update as soon as we know more.

  3. resolved Aug 27, 2024, 01:48 PM UTC

    The disturbance was caused by a problem with our internet provider. We will keep investigating the root cause of the issue, but as of now everything seems to be working again.