Abicart incident

Pricing issues

Major Resolved View vendor source →

Abicart experienced a major incident on January 27, 2025 affecting Abicart Admin and Abicart - Responsive themes, lasting 2h 41m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2025, 01:38 PM UTC
Resolved
Jan 27, 2025, 04:19 PM UTC
Duration
2h 41m
Detected by Pingoru
Jan 27, 2025, 01:38 PM UTC

Affected components

Abicart AdminAbicart - Responsive themes

Update timeline

  1. investigating Jan 27, 2025, 01:38 PM UTC

    We have recently experienced an issue affecting some of our pricing usage data. The majority of our users remain unaffected and we are actively working to address and resolve the matter. If your shop is affected (prices not visible in shop front) please resave your price list usage: Go to Assortment -> Pricelists -> Usage -> Make sure the correct pricelists is connected to each choice -> Save. (Sortiment -> Prissättning -> Användande -> Se över vilka prislistor som ska användas var (även ev kundgrupper) -> Klicka på spara-knappen). We apologize for any inconvenience this may cause and greatly appreciate your patience and understanding. Please follow this status page for further updates.

  2. resolved Jan 27, 2025, 04:19 PM UTC

    This incident has been resolved.