AARNet incident

Cloudstor Activity notification email backlog (NO SERVICE IMPACT)

Notice Resolved View vendor source →

AARNet experienced a notice incident on October 20, 2022, lasting 3d 21h. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2022, 11:25 PM UTC
Resolved
Oct 24, 2022, 08:28 PM UTC
Duration
3d 21h
Detected by Pingoru
Oct 20, 2022, 11:25 PM UTC

Update timeline

  1. monitoring Oct 20, 2022, 11:25 PM UTC

    You are receiving this notification because you have been identified as an active CloudStor user and therefore are subscribed to AARNet Service's status notifications. We have identified an issue with Activity log notification emails and applied a fix for it - this unfortunately means that some of you will receive an email informing you of activities potentially going back from July 2022 to current date. These activities should match against the activities logged in the "Activity" tab if you were using the CloudStor portal so there is no service or security concerns with these emails - however we understand that they might cause some confusions with our users. We would like to apologize in advance for the inconvenience caused and please do not hesitate to contact us at https://www.aarnet.edu.au/contact-us should you have further questions/inquiries on this. Thank You, The CloudStor Team

  2. resolved Oct 24, 2022, 08:28 PM UTC

    This incident has been resolved.