A Cloud Guru experienced a major incident on December 12, 2017, lasting 3h 40m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 12, 2017, 11:34 PM UTC
Our team is investigating issues with our upstream web hosting provider which is causing https://acloud.guru to be unavailable. We apologise for the inconvenience.
- monitoring Dec 13, 2017, 12:21 AM UTC
We have been able to get a previous version of the website working while we investigate further into the issue that caused this to occur.
- monitoring Dec 13, 2017, 12:28 AM UTC
We have been able to deploy a current version of the website successfully. We will continue monitoring this and investigating the root cause so we can provide more context into the issue at a later time.
- resolved Dec 13, 2017, 03:15 AM UTC
The website has been stable now for some time so we are marking this issue as resolved. We will update this status later in the week when we have further information on the upstream issues that caused this.