A Cloud Guru experienced a major incident on October 11, 2018 affecting A Cloud Guru - Public Pages and A Cloud Guru - Video Streaming and 1 more component, lasting 2h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 11, 2018, 11:43 PM UTC
Our website has been affected by the outage of our database service, Firebase. The Firebase Realtime Database has stopped responding which is preventing people from logging in, using our forums, watching our courses and using our mobile app. We are monitoring the status of their services closely, and you can too by visiting https://status.firebase.google.com. Please bear with us, and our apologies for the inconvenience.
- investigating Oct 12, 2018, 12:31 AM UTC
Firebase has indicated that the issue is now resolved. Our monitoring indicates that the issues affecting the platform has been resolved. We'll continue to monitor the situation in case there is a further outage.
- resolved Oct 12, 2018, 02:12 AM UTC
Firebase's has completely restored access to their Realtime Database and we have confirmed that the platform is operation as per normal.