8base incident

Global app crash caused by long database restart

Critical Resolved View vendor source →

8base experienced a critical incident on March 3, 2021 affecting 8base Platform API, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2021, 03:59 PM UTC
Resolved
Mar 03, 2021, 04:10 PM UTC
Duration
10m
Detected by Pingoru
Mar 03, 2021, 03:59 PM UTC

Affected components

8base Platform API

Update timeline

  1. investigating Mar 03, 2021, 03:59 PM UTC

    All the platform users can't log in to their workspaces and getting various errors. We are currently investigating this issue, should be back to normal soon.

  2. resolved Mar 03, 2021, 04:10 PM UTC

    This incident has been resolved.