8base incident

Multiple API error responses / data accessing and authentication problems

Minor Resolved View vendor source →

8base experienced a minor incident on March 3, 2021 affecting 8base Platform API, lasting 22h 53m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2021, 08:00 PM UTC
Resolved
Mar 04, 2021, 06:53 PM UTC
Duration
22h 53m
Detected by Pingoru
Mar 03, 2021, 08:00 PM UTC

Affected components

8base Platform API

Update timeline

  1. identified Mar 04, 2021, 10:07 AM UTC

    The issue has been identifed and caused by the lack of the AWS memory limits for concurrent function execution that has worsened by infinite loop in the trigger function of one of the 8base clients. Fix for trigger is being implemented, extra limits of memory have being requested from AWS, reasons of such peaks are investigating at the moment. Problems with deploying, api requesting and data could be facing in near future till memory increasing. Sorry for inconvenience and stay tuned for updates.

  2. identified Mar 04, 2021, 10:09 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Mar 04, 2021, 10:18 AM UTC

    We are continuing to work on a fix for this issue.

  4. identified Mar 04, 2021, 11:54 AM UTC

    We are continuing to work on a fix for this issue.

  5. identified Mar 04, 2021, 02:55 PM UTC

    We are continuing to work on a fix for this issue.

  6. resolved Mar 04, 2021, 06:53 PM UTC

    This incident has been resolved.