8base incident

Database Failover Incident During Scheduled Weekly Maintenance

Major Resolved View vendor source →

8base experienced a major incident on July 18, 2022 affecting 8base Platform API and 8base Console Organizations, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2022, 04:07 AM UTC
Resolved
Jul 18, 2022, 04:56 AM UTC
Duration
49m
Detected by Pingoru
Jul 18, 2022, 04:07 AM UTC

Affected components

8base Platform API8base Console Organizations

Update timeline

  1. monitoring Jul 18, 2022, 04:07 AM UTC

    The primary database in our Global Shared platform did not failover properly during scheduled maintenance. AWS is working on the issue.

  2. resolved Jul 18, 2022, 04:56 AM UTC

    This incident has been resolved.