8base incident

8base is slow and unresponsive

Major Resolved View vendor source →

8base experienced a major incident on May 17, 2023 affecting 8base Platform API and 8base Console Organizations and 1 more component, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
May 17, 2023, 02:21 PM UTC
Resolved
May 17, 2023, 02:49 PM UTC
Duration
27m
Detected by Pingoru
May 17, 2023, 02:21 PM UTC

Affected components

8base Platform API8base Console Organizations8base AppBuilder

Update timeline

  1. investigating May 17, 2023, 02:21 PM UTC

    We are currently investigating the issue - the issue seems to be isolated to the 8base US stand

  2. investigating May 17, 2023, 02:21 PM UTC

    We are continuing to investigate this issue.

  3. monitoring May 17, 2023, 02:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 17, 2023, 02:49 PM UTC

    This incident has been resolved.