8base incident

8base US Shared Stand - Database failure

Critical Resolved View vendor source →

8base experienced a critical incident on May 30, 2023 affecting 8base Platform API and 8base Console Organizations and 1 more component, lasting 2h 41m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2023, 01:39 PM UTC
Resolved
May 30, 2023, 04:21 PM UTC
Duration
2h 41m
Detected by Pingoru
May 30, 2023, 01:39 PM UTC

Affected components

8base Platform API8base Console Organizations8base AppBuilder

Update timeline

  1. investigating May 30, 2023, 01:39 PM UTC

    We are currently investigating this issue.

  2. investigating May 30, 2023, 01:39 PM UTC

    We are continuing to investigate this issue.

  3. identified May 30, 2023, 01:42 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified May 30, 2023, 02:43 PM UTC

    We are working closely with the AWS global support team to resolve this issue. We will provide an update as soon as possible.

  5. monitoring May 30, 2023, 04:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved May 30, 2023, 04:21 PM UTC

    This incident has been resolved.