8base incident
8base System Unavailable - AWS Outage is impacting our availability
8base experienced a major incident on June 13, 2023 affecting 8base Platform API and 8base Console Organizations and 1 more component, lasting 2h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jun 13, 2023, 07:10 PM UTC
AWS Operational issue
- monitoring Jun 13, 2023, 07:11 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jun 13, 2023, 07:28 PM UTC
https://health.aws.amazon.com/health/status
- monitoring Jun 13, 2023, 07:31 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jun 13, 2023, 07:31 PM UTC
We are monitoring AWS progress toward resolving their issue. Details of the outage can be tracked here: https://health.aws.amazon.com/health/status
- monitoring Jun 13, 2023, 07:55 PM UTC
We continue to monitor the situation and are awaiting AWS updates - the latest report from AWS reads: AWS is continuing to experience increased error rates and latencies for multiple AWS Services in the US-EAST-1 Region. We have identified the root cause as an issue with AWS Lambda, and are actively working toward resolution
- monitoring Jun 13, 2023, 08:29 PM UTC
All, the latest update from AWS: AWS is continuing to work to resolve the error rates invoking Lambda functions. We're also observing elevated errors obtaining temporary credentials from the AWS Security Token Service, and are working in parallel to resolve these errors.
- monitoring Jun 13, 2023, 09:09 PM UTC
Many AWS services are now fully recovered and marked Resolved on this event. We are continuing to work to fully recover all services.
- resolved Jun 13, 2023, 10:55 PM UTC
This incident has been resolved.