8base experienced a critical incident on August 26, 2023 affecting 8base Platform API and 8base Console Organizations and 1 more component, lasting 5h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 26, 2023, 07:58 PM UTC
We want to inform you that we are currently experiencing technical issues affecting the normal functionality of our application. These issues are a result of disruptions in our service. Our engineering team is working in collaboration with AWS technical support to resolve this issue as quickly as possible. We are actively monitoring the situation and taking all necessary steps to minimize the impact on your experience.
- identified Aug 26, 2023, 07:58 PM UTC
The issue has been identified and a fix is being implemented.
- identified Aug 26, 2023, 09:13 PM UTC
We found the root cause, we're working to fix the problem ASAP
- resolved Aug 27, 2023, 01:46 AM UTC
This incident has been resolved.