3stepIT incident

3FindIT Service network inventory scheduling problem

Notice Resolved View vendor source →

3stepIT experienced a notice incident on October 8, 2018, lasting 8d 4h. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2018, 05:57 AM UTC
Resolved
Oct 16, 2018, 10:06 AM UTC
Duration
8d 4h
Detected by Pingoru
Oct 08, 2018, 05:57 AM UTC

Update timeline

  1. investigating Oct 08, 2018, 05:57 AM UTC

    We are investigating a reported backend problem related to 3FindIT service network inventory scheduling process

  2. identified Oct 08, 2018, 10:27 AM UTC

    The issue has been identified, the API fix is implemented, and data correction is taking place.

  3. resolved Oct 16, 2018, 10:06 AM UTC

    This incident has been resolved.