3stepIT incident

3CheckIT/Profiler Client inventory task dropping

Major Resolved View vendor source →

3stepIT experienced a major incident on March 18, 2019, lasting 36d 15h. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2019, 02:31 PM UTC
Resolved
Apr 24, 2019, 05:42 AM UTC
Duration
36d 15h
Detected by Pingoru
Mar 18, 2019, 02:31 PM UTC

Update timeline

  1. identified Mar 18, 2019, 02:31 PM UTC

    The service is experiencing problems that cause the inventory task to be removed from some devices. Problem is being investigated. Next update on Tue 19.3.

  2. identified Mar 18, 2019, 02:31 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Mar 19, 2019, 02:29 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Mar 19, 2019, 02:29 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Apr 24, 2019, 05:42 AM UTC

    This incident has been resolved.