3stepIT incident

Device API Problem

Critical Resolved View vendor source →

3stepIT experienced a critical incident on December 16, 2019 affecting 3StepIT 3ConnectIT Service and 3StepIT Webshop Service, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2019, 09:41 AM UTC
Resolved
Dec 16, 2019, 11:46 AM UTC
Duration
2h 5m
Detected by Pingoru
Dec 16, 2019, 09:41 AM UTC

Affected components

3StepIT 3ConnectIT Service3StepIT Webshop Service

Update timeline

  1. investigating Dec 16, 2019, 09:41 AM UTC

    We have a problem with the device APIs at the moment.

  2. resolved Dec 16, 2019, 11:46 AM UTC

    The problem have been resolved